Help Center

Find answers and get support

Getting Started

How do I start playing?

Simply confirm you are 18 or older when prompted, then browse to the home page and select any of the three available games. Each game automatically starts you with 1000 virtual coins.

Do I need to create an account?

No account is necessary. You can start playing immediately after confirming your age. Your game progress is saved in your browser automatically.

Virtual Coins

What are virtual coins?

Virtual coins are the in-game currency used across all games at Timber Wolf Den. They have no real-world monetary value and are used solely for entertainment purposes.

Can I buy more coins?

No. Virtual coins cannot be purchased with real money. Every player starts with 1000 coins in each game, and if you run out, your balance automatically resets to 1000.

Can I exchange coins for real money?

No. Virtual coins have absolutely no real-world value and cannot be exchanged for money, prizes, or anything of monetary worth.

Why did my coins reset?

If your coin balance reaches zero, it automatically resets to 1000 so you can continue playing. This ensures you can always enjoy the games.

Are coins shared between games?

No. Each game maintains its own separate coin balance, so your progress in one game doesn't affect the others.

Technical Issues

My game progress was lost

Game data is stored in your browser's localStorage. Progress may be lost if you:

To preserve your progress, avoid clearing browser data for timberwolfden.com.

The game isn't loading

Try these troubleshooting steps:

  1. Ensure JavaScript is enabled in your browser
  2. Clear your browser cache and reload the page
  3. Try a different browser (Chrome, Firefox, Safari, or Edge recommended)
  4. Disable browser extensions that might interfere
  5. Check your internet connection

The age verification keeps appearing

Age verification is stored in localStorage. It may reappear if you clear browser data or use private browsing. Simply confirm your age again to continue.

Cards/dice/reels aren't animating

Ensure your browser supports modern CSS animations. Try updating to the latest version of your browser.

Gameplay Help

Alpha Poker

Objective: Get a hand value closer to 21 than the dealer without going over.

How to play:

  1. Place your bet (10-500 coins)
  2. Click "Deal Cards" to receive your initial two cards
  3. Choose to Hit (take another card), Stand (keep current hand), or Fold (give up)
  4. If you Stand, the dealer reveals their cards and draws until reaching 17 or higher
  5. Closest to 21 without going over wins

Wolf Spin Slots

Objective: Match symbols across the three reels.

How to play:

  1. Set your bet amount (10-200 coins)
  2. Click "Spin Reels"
  3. Watch the reels spin and land on symbols
  4. Win based on matching symbols (see payout table in game)

Pack Dice

Objective: Predict the total of two dice rolls.

How to play:

  1. Choose your prediction: Low (2-6), Mid (7-8), or High (9-12)
  2. Set your bet amount (10-300 coins)
  3. Click "Roll Dice"
  4. If the total matches your prediction, you win based on the payout multiplier

Privacy & Safety

Is my data safe?

Yes. Your game data is stored locally in your browser and is not transmitted to our servers. We do not collect personal information. See our Privacy Policy for details.

Who can access my game statistics?

Only you can see your statistics. They are stored locally on your device and are not shared with anyone.

Responsible Gaming

Is there a time limit for playing?

There is no enforced time limit, but we encourage taking regular breaks and setting personal time limits for healthy gaming habits.

Where can I find help for problem gaming?

Visit our Responsible Gaming page for resources and support organizations, even though our platform uses only virtual currency.

Still Need Help?

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